вернее, вот это:
$arFields = Array(
"ORDER_ID" => $arResult["ORDER_ID"],
"ORDER_DATE" => Date($DB->DateFormatToPHP(CLang::GetDateFormat("SHORT", SITE_ID))),
"ORDER_USER" => ( (strlen($arUserResult["PAYER_NAME"]) > 0) ? $arUserResult["PAYER_NAME"] : $USER->GetFullName() ),
"PRICE" => SaleFormatCurrency($totalOrderPrice, $arResult["BASE_LANG_CURRENCY"]),
"BCC" => COption::GetOptionString("sale", "order_email", "order@".$SERVER_NAME),
"EMAIL" => (strlen($arUserResult["USER_EMAIL"])>0 ? $arUserResult["USER_EMAIL"] : $USER->GetEmail()),
"ORDER_LIST" => $strOrderList,
"ORDER_PROP_6" => $arResult["ORDER_PROP_6"],
"ORDER_PROP_7" => $arResult["ORDER_PROP_7"],
"SALE_EMAIL" => COption::GetOptionString("sale", "order_email", "order@".$SERVER_NAME)
);
$event->Send("SALE_NEW_ORDER", SITE_ID, $arFields);
Теперь для почтового шаблона поля ORDER_PROP_6 и ORDER_PROP_7 не пустой звук, но приходят пустыми =(