проблема с добавлением звонка к записи через telephony.externalCall.attachRecord
начинаю звонок
Код |
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{{url}}/telephony.externalcall.register.json
USER_PHONE_INNER=108
PHONE_NUMBER=109
CALL_START_DATE=2021-08-18+18%3A51%3A54%2B04%3A00
CRM_CREATE=0
SHOW=1
TYPE=2
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завершаю
Код |
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{{url}}/telephony.externalcall.finish.json
CALL_ID=externalCall.3de1a5b48349d2ac91d5ecf151ff6916.1627033223
USER_ID=1
STATUS_CODE=603
FAILED_REASON=cancel
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получаю
Код |
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Array
(
[call_id] => externalCall.3de1a5b48349d2ac91d5ecf151ff6916.1627033223
[external_call_id] =>
[portal_user_id] => 1
[phone_number] => 123456
[portal_number] => REST_APP:
[incoming] => 1
[call_duration] => 0
[call_start_date] => Array
(
)
[call_status] => 0
[call_vote] => 0
[cost] => 0
[cost_currency] =>
[call_failed_code] => 200
[call_failed_reason] =>
[rest_app_id] =>
[rest_app_name] =>
[crm_activity_id] =>
[comment] =>
[id] => 48
[errors] => Array
(
[activity_creation] => Could not find associated crm entity for the current call
)
)
|
почему выдается ошибка?