Форум

AddEventHandler("support", "OnBeforeSendMailToAuthor", array("SupportMail", "OnBeforeSendMailToAuthorHandler"));
class SupportMail {
    function OnBeforeSendMailToAuthorHandler($arFields, $is_new) {
       if(CModule::IncludeModule("support")){  
         //здесь можно использовать функции и классы модуля
         $set = CTicket::GetByID($arFields["ID"]);
         $item = $set->Fetch();
         if ($item["CATEGORY_ID"] == "21") {
            $arFields["EDIT_URL"] = "/my/support/";
         } else {
            $arFields["EDIT_URL"] = "/my/stp/";
         }
      } 
      return $arFields;
    }
}